Our standard terms of trade. Please read these carefully before engaging our services.
These Terms & Conditions apply to all services provided by 220 Internet Services ("the Company"), and their representatives, to the Client. By engaging our services, you agree to be bound by these terms. We reserve the right to update these terms at any time.
We will provide services with due care and skill. However, given the nature of IT, we cannot guarantee that our services will be error-free or uninterrupted. We act as your technology partner and will use our best endeavours to resolve issues promptly.
Invoices: Payment is due strictly by the due date specified on the invoice.
Late Payment: We reserve the right to suspend services (including website hosting and email) for accounts that remain unpaid 14 days past the due date.
Debt Recovery: In the event of default, the Client agrees to pay all costs incurred by the Company in recovering the debt, including but not limited to debt collection agency fees and legal costs.
Rates: Our hourly rates and call-out fees are subject to change. Current rates are available on our website or upon request.
All goods supplied by the Company remain the property of the Company until the Client has paid all relevant invoices in full. We reserve the right to repossess goods if payment is not made by the due date.
IMPORTANT: While we take every precaution, 220 Internet Services will not be liable for any loss of data, loss of revenue, business interruption, or incidental damages resulting from:
It is the Client's ultimate responsibility to ensure they have functioning, verified backups of their critical data unless a specific Managed Backup agreement is in place.
If the Client requests the Company to provide access, data, credentials, or technical details to a third party (including but not limited to web developers, other IT providers, or employees), the Client accepts full responsibility for any security breaches, data loss, errors, or service disruptions resulting from that third party's access or actions.
We respect your privacy. We will not disclose your confidential information to third parties except as required by law or necessary to provide our services (e.g., registering a domain name on your behalf).
Either party may terminate ongoing managed services with 30 days' written notice. Any outstanding invoices must be paid in full prior to the release of domain transfer codes or administrative passwords.
These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.