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Setting up parental controls

Summary

This guide helps you troubleshoot and resolve: Setting up parental controls. Follow the steps below to fix the issue.

Quick Tip: If you need immediate assistance, contact 220 Internet Services on 1800 681 220.

Common Causes

Setting Up Parental Controls - Windows 11

Windows 11 Family Safety Features

Microsoft Family Safety lets you monitor and limit screen time, web browsing, and app usage for children.

How to Set Up Family Safety

Step 1: Create a Child Account (or use existing)

1. Press Win + I > Accounts > Family & other users

2. Click Add account for a family member

3. If child is under 13, parent approval may be needed

Step 2: Set Up Family Safety

1. Go to https://account.microsoft.com/family/

2. Sign in with your Microsoft account

3. Add your child's account

4. Follow the prompts to enable features

Step 3: Configure Controls

From the family safety website, you can:

Screen Time Limits:

Content Filters:

Spending:

Activity Reports:

Step 4: Install Family Safety App

1. Get it from Microsoft Store

2. Sign in with your parent account

3. Manage settings from your phone too

On the Child's Device

To Check Current Settings on PC:

1. Press Win + I > Accounts > Family & other users

2. Click on your family member

3. See current restrictions

To Allow/Block Apps:

1. Go to Microsoft Store

2. Click your profile > Family settings

3. Manage what apps are available

Tips for Parents

Alternative: Built-in Screen Time (Apps Only)

For simple time limits:

1. Settings > Personalization > Start

2. Turn on "Show suggested content in Start"

Still Having Issues?

Need more help? If the issue persists after trying these steps, please contact our support team.