Summary

This guide helps you troubleshoot and resolve: How to restart router/modem. Follow the steps below to fix the issue.

Common Causes

How to Restart Router/Modem - Windows 11

Why Restart Your Router?

• Fixes slow internet
• Fixes no internet connection
• Fixes Wi-Fi dropping
• Refreshes the connection

How to Restart Your Router

Step 1: Find Your Router

• Usually near where internet enters your home
• Often near TV or in a corner
• It's the box with antennas or flashing lights

Step 2: Power Off

1. Find the power cable (or power button)

2. Unplug from power OR press the power button

3. Wait for all lights to go out

Step 3: Wait

• Wait at least 30 seconds
• This allows the router to fully reset
• Some recommend 60 seconds for best results

Step 4: Power On

1. Plug the router back in

2. Press power button if needed

3. Wait for it to start up

Step 5: Wait for It to Fully Start

• Wait 1-3 minutes
• Wait for all lights to stop blinking and stay solid
• The internet light should be green or blue

Step 6: Test Your Connection

• Try loading a website
• Or check your Wi-Fi is working on your phone

Types of Devices

Router Only (Wi-Fi)

• Usually just one device
• Has antennas or flat design
• May say "Router" on it

Modem-Router Combo (Most Common)

• Single device provided by your ISP
• Usually has multiple lights
• May say your ISP name on it (e.g., "Telstra," "Comcast")

Separate Modem + Router

• Two devices connected together
• The modem connects to wall
• The router provides Wi-Fi
• Restart both devices

What Lights Should Look Like

• Power/System: Solid green/blue
• Internet/WAN: Solid green/blue
• Wi-Fi: Blinking or solid (depending on activity)
• Ethernet/LAN: Blinking when devices connected

Tips

• Restart your router monthly to keep it running well
• Restart before calling tech support
• Keep your router in a ventilated area
• Don't restart too often (once a day is fine)

If It Still Doesn't Work After Restart

• Check all cables are connected
• Check for service outages in your area
• Contact your ISP (internet company)

Still Having Issues?