How to clear browser cache/cookies
Summary
This guide helps you troubleshoot and resolve: How to clear browser cache/cookies. Follow the steps below to fix the issue.
Quick Tip: If you need immediate assistance, contact 220 Internet Services on 1800 681 220.
Common Causes
How to Clear Browser Cache and Cookies - Windows 11
Why Clear Cache and Cookies?
- Fixes websites not loading
- Fixes login issues
- Frees up storage space
- Improves privacy
Clear Cache in Microsoft Edge
Quick Method:
1. Press Ctrl + Shift + Delete
2. Set "Time range" to All time
3. Check these boxes:
- Cached images and files
- Cookies and other site data
4. Click Clear now
5. Close and reopen browser
Detailed Method:
1. Press Ctrl + Shift + Delete
2. Under "Time range," choose:
- Last hour (quick fix)
- Last 24 hours
- Last week
- All time (complete clear)
3. Check what you want to delete:
- Browsing history - websites you visited
- Download history - files you downloaded
- Cookies and site data - saved logins, preferences
- Cached images and files - saved website parts
- Form data - saved passwords, addresses
4. Click Clear now
Clear Cache in Google Chrome
1. Press Ctrl + Shift + Delete
2. Select "All time"
3. Check:
- Cached images and files
- Cookies and other site data
4. Click Clear data
Clear Cache in Mozilla Firefox
1. Press Ctrl + Shift + Delete
2. Set Time range to "Everything"
3. Check:
- Cache
- Cookies
4. Click OK
What Gets Deleted?
Cache:
- Saved website parts (for faster loading)
- Images, scripts, styles
- You'll need to re-download these
Cookies:
- Website logins (you'll need to log in again)
- Website preferences
- Shopping cart items
Tips
You can clear just cache (not cookies) to stay logged in:
1. Only check "Cached images and files"
2. Keep "Cookies" unchecked
Don't want to delete everything every time?
- Last hour is usually enough to fix issues
After clearing:
- Close and reopen your browser
- You may need to log into websites again
How Often to Clear?
- Monthly is good for maintenance
- When websites aren't working right
- When you can't log into a site
- To clear out stored data
Still Having Issues?
Need more help? If the issue persists after trying these steps, please contact our support team.